- A player has notified the Dutch gambling regulator of an autoplay feature
- KSA investigated the issue and found the shortcomings
- There is no information on whether the regulator chose to impose a fine
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The Netherlands continues to refine its gambling industry with the massive legalization six months ago, providing new opportunities for licensees in the country. However, since gambling was legalized in November 2021, the country has enacted slight changes to its laws, nudging operators in the right direction.
Dutch regulator bans autoplay
The latest decision comes from the Dutch Gambling Authority or KSA who discovered that an operator had not removed the autoplay feature as required by license terms. While it’s a perfect addition to most gaming options, the Netherlands has explicitly banned autoplay for fear it will prove too addictive, allowing consumers to burn through stacks of games. ‘money.
The KSA refrained from naming the offender and said it was alerted by a conscious consumer who reported the issue to the regulator. The report explained the nature of the autoplay feature which essentially allowed the casino to tap into the player’s bankroll for as many pre-set spins.
Following the alert, the watchdog undertook its own investigation and found that as many as three games possibly offered the feature despite a clear mandate not to do so. The KSA argued that all players should make conscious choices about whether they wanted to continue playing after seeing the outcome of a previous game outcome.
A potential penalty of $330,000
With AutoPlay, that conscious choice has been eliminated. The KSA has yet to issue a penalty in the case or name the culprit, but a potential penalty of up to €300,000 ($330,000). The KSA is actively monitoring licensees in the country and has advised on a number of potential issues, including advertising codes for live sports competitions and general bonus policies.
One of the strictest gambling markets so far, the KSA has been lenient with operators as it always thinks to adjust its laws in practice and clarify misunderstandings.