Tropicana online casino and based in the UK Gamesys Limited separate. Players were notified via email on Tuesday advising them that Tropicana will no longer be working with Gamesys, its current platform provider.
The upside is that the current Tropicana NJ casino app will continue to take wagers. The passage to the Light & Wonder (Previously Science games) platform is set to take place on Wednesday, May 25.
The email sent to current Tropicana online casino customers includes a basic summary of how the process unfolded:
“On Wednesday, May 25, 2022, your account will be upgraded to our new platform and you will be able to access your account by downloading the Caesars Casino app or visiting CaesarsCasino.com.”
$25 free no deposit
Loss Rebate up to $100
Use promotional code: PLAY25
Mobile Week for Tropicana and Virgin Online Casinos
Tropicana online casino isn’t the only online casino app in NJ facing a big change this week.
The Virgin NJ online casino app, also powered by Gamesys, does not change platforms. Instead, the operator now has a land partnership with Bally’s Atlantic City (transfer of Tropicana Atlantic City).
The change is happening because Gamesys is now owned by Bally’s Corp. (parent company of Bally AC). Since the Tropicana belongs to a competitor Entertainment Caesarsnew agreements had to be concluded.
The Tropicana online casino brand has been active since 2013, so it’s not like we’re talking about a new product here.
More importantly, the Tropicana name enjoys strong brand awareness (we’re not talking about the orange juice). In November, the Tropicana Atlantic City celebrated its 40th anniversary.
What Tropicana Online Casino Players Need to Know
There are several key dates and important information that Tropicana online casino players should be aware of. This includes how the new platform will host a copy of historical customer records and account history.
Too many players don’t have to worry about balance transfers or account history.
As for accessing online gaming accounts, players will be able to do so after May 25 by visiting caesarscasino.com. This step will also help you reset passwords and play popular Tropicana slots and table games.
As of now, the new Caesars Casino app should be ready to download after May 25th.
Do not confuse this product with Caesars Sportsbook & Casino, which is the renamed William Hill application.
According to the email, personal data will remain under the protection of Caesars Interactive Entertainment New Jersey, LLC (the online gaming division of Caesars Entertainment).
Here are other key dates Tropicana online casino customers should be aware of:
- April 4: Removal of jackpots to prepare for the change of platform.
- April 30: Last day to access daily and monthly free games.
- May 2nd: Promotions will be paused allowing time for customers to log in and claim reward funds.
- May 24: The old Tropicana Casino application will be inaccessible. Account balances will be transferred to the Caesars Casino app.
And for players who self-exclude at Tropicana Online Casino before May 25th, the obligation will continue to be enforced through statewide provisions.
Impact on Tropicana online gaming revenue
When it comes to NJ online casino revenue, Tropicana is in the middle of the pack. were talking $18.7 million in the first two months of 2022. In reality, this is a solid number considering that only two operators fall under the license.
Caesars Interactive, which currently consists of six different apps, reported $20.1 million until February.
But this financial picture is about to change.
The Caesars Casino application, which is renamed Tropicana, comes under the Caesars Interactive license. So it makes sense that Tropicana AC joins Caesars AC and Harrah’s AC under the same corporate umbrella.
Each land-based casino is allowed to have up to five online casino skins. So, the new Tropicana app would be added to this growing list:
- Casino 888
- 888 Poker
- Harrah’s Online Casino
And several other operators have market access agreements with Caesars Entertainment. These brands could enter the fold this year:
Specific launch dates are yet to be determined.
When it comes to changing the Tropicana online casino platform, that’s a deal breaker.